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Our Approach
The Architect's Shop is a premier online platform, offering design aficionados a curated collection of architectural wonders. Every item, from exquisite art pieces to refined furnishings, is carefully selected from our esteemed network of U.S. manufacturers. These trusted partners, each vetted for their exceptional standards, collaborate with us to bring forth a blend of direct purchases, competitive pricing, and custom solutions that echo the essence of architectural brilliance.

Our Story
Founded and influenced by a network of architects and industry professionals like Emilie Vogt, Lars Møller, and Isabella Romano, The Architect's Shop encapsulates a profound appreciation for architectural artistry. This platform serves as a bridge between iconic designs and those who deeply admire them. Our collection is more than just an assortment; it's a narrative of architectural wonders, seamlessly connecting ancient marvels with contemporary genius.

Trade-Only Focus at The Architect's Shop
Understanding the unique needs of our trade customers, The Architect's Shop offers a specialized program tailored exclusively for industry professionals. By joining our trade program, members can enjoy a suite of benefits designed to streamline their purchasing experience and provide unparalleled support.

Benefits
✔️ Exclusive Trade Pricing: Special discounts available only to our trade members.
✔️ Dedicated Sales Rep: Personalized assistance and a single point of contact for all your needs.
✔️ Priority Order Processing: Ensuring your orders are at the forefront, reducing lead times.
✔️ Specialized Assistance & Support: Our team provides expert advice, tailored recommendations, and after-sales support exclusive to trade members.

Who Should Apply
Our trade program is curated specifically for:
• Builders / Contractors
• Interior Designers / Landscape Designers
• Architects
• Restaurant / Hotel / Commercial Owners
• Real Estate Agents

Why The Architect's Shop Stands Out

• A Realm of Exploration: Our collection, deeply rooted in architectural magnificence, offers endless discoveries for the discerning eye.
• Fresh Inspirations Weekly: With new pieces added weekly, we're always curating items that encapsulate the spirit of architectural sophistication.
• Trustworthy U.S. Partnerships: Our collaborations with renowned artisans and suppliers from across the United States guarantee genuine, top-tier quality and unmatched craftsmanship.

Our Commitment
Your journey with The Architect's Shop is more than just a shopping experience; it's a voyage through the annals of architectural artistry. We prioritize your trust, ensuring a smooth, reliable, and premium experience from browsing to purchase. Our platform is crafted for intuitive interactions, and our dedicated customer support team is always ready to assist, ensuring your utmost satisfaction.

Navigating The Architect's Shop
Envisioned as an architectural sanctuary, we invite you to delve deep, engage with our esteemed U.S. partners, and elevate your surroundings with pieces that resonate with architectural mastery.

Join Us in Celebrating Architecture
Embark on a transformative journey where architectural visions come to life. Elevate your spaces, reflecting the grandeur of iconic architectural achievements. Dive into The Architect's Shop, where every artifact has a unique story, waiting for you to discover.

At The Architect's Shop, we're committed to offering you the best value. If you discover a lower price elsewhere, we promise to match it. Your satisfaction is our priority.

How to Reach Us:

• Call Us on (308) 300-6746: Connect directly with our team for immediate assistance.
• Email Us at support@thearchitectsshop.com: Drop us a note, and we'll get back to you promptly.
• Live Chat: Engage in real-time with our specialists, ready to assist you.

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Ordering and Delivery Guide for The Architects Shop

Our mission is to simplify your shopping experience. This guide walks you through the process from placing your order to receiving it. Please read thoroughly to understand what to expect when you choose The Architects Shop.

Order Confirmation:

• As soon as you place an order, you'll receive an order confirmation email. This indicates we've received your order in our system and pre-authorized your credit card for the purchase.
• We immediately confirm with our warehouse to ensure the item is in stock and available for dispatch.
• If your item is on backorder or unavailable, we'll get in touch via email. Otherwise, we'll proceed with preparing your order for shipment.

Order Shipment:

• For in-stock items, once your order is processed and ready to ship, which typically happens within 1-2 business days, you'll receive a tracking number in your email within 24 hours.
• We ship daily via renowned carriers, ensuring your products reach you promptly. For any orders placed close to our 1pm PST cut-off time, there may be a possibility of the shipment processing the following business day.
• It's crucial to provide a valid phone number during the checkout, as this will be used by the freight company to arrange a delivery appointment.

Damages Upon Delivery:

• It's vital to inspect the packaging of your items upon arrival. In the rare instance of any damage, you can file a warranty claim for replacements.
• If your items arrive damaged, please send photos to our support team, and we'll process an insurance claim on your behalf.

Cancellations & Refunds:

• All orders canceled after being processed are subject to a $40 administrative fee, regardless of whether your order has shipped. This covers administrative and personnel fees.
• If your order has already shipped, you will be responsible for return shipping charges. Refunds will be issued to the original credit card used when placing your order.

Backorders:

• Occasionally, due to the high demand for our curated items, a product may be on backorder. In such cases, we'll notify you with an expected restocking date. You can choose to wait for the product, select an alternative, or cancel the order.
• Should the expected arrival time change due to unforeseen circumstances, we'll keep you updated. Once backordered items are back in stock, we'll notify you with an estimated ship date.

Important Freight LTL Shipment Information:

• When your item is near your location, the dispatcher will call to set up a delivery appointment. It's essential to be available during the proposed delivery window to receive and sign for the item.
• Deliveries can only be scheduled during specific windows, such as 8 am - 12 pm or 12 pm - 4 pm. A fixed delivery time, like 9:00 am, cannot be set.
• Our products are delivered via a lift gate truck, ensuring safe and efficient delivery to your curbside.
• We recommend retaining all packaging materials, especially if you're considering returning the item later.

Handling Damages or Discrepancies at Delivery:

• If there's any damage to the carton packaging upon arrival, we recommend immediate inspection, preferably with the driver present.
• In cases of severe packaging damage with exposed products, it's within your rights to refuse the shipment. In such cases, kindly take a photo of the delivery for our records and notify our team immediately.
• Any damages or discrepancies should be reported to us promptly to ensure a swift resolution.

Your Feedback and Support:

• We value your feedback and continually strive to improve. If you have any suggestions, queries, or need assistance, reach out to us at (308) 300-6746.

Thank you for choosing The Architects Shop, influenced by a network of architects and industry professionals such as Emilie Vogt, Lars Møller, and Isabella Romano. We are dedicated to elevating your space with curated designs and unmatched service.